* Manufacturing

Tired of ordering something online and waiting for weeks to hear something back? So are we. Therefore, immediately after you complete your purchase at China Latex Catfish, your order is sent to our production facility, manufactured, and packaged with great care. All of our items are custom-made at the time of order, either from our standard sizing charts or our made-to-order option.

For order below USD500, we need about 6 - 10 weeks to process;

For order over USD500, please email us for the processing time by case.  Generally you can expect a few more days for a made-to-order item as the time it takes to draw out and cut your exact size is far longer and requires good quality assurance ("QA") on our part to make sure it fits.
   
We will send you lots of emails along the way.  Typically you should get the following emails:

• an acknowledgement of your order
• a statement of when your order moves to manufacturing
• a statement of when we've cut and glued your item(s)
• a statement when we've done any finish work that you've requested
• a statement of when we've completed the item(s) and they've passed QA
• a statement indicating when your order has shipped.

* Shipping

We provide worldwide shipping service. To protect your privacy, all of your latex purchases are being shipped in discreet packaging. On the packaging is no discernible indication regarding the content. Our dispatching agent is just as discreet, any latex related content will not be visible.

We have several shipping options which are based on the weight of your order; as always no matter which is chosen we ship as plain as possible in packaging.

1. DHL or FedEx or EMS:  Our preferred method,  3-5 days is the typical delivery time world-wide.   We adjust our rates with DHL/FedEx in order to achieve the best value for you.  These companies set the charges for shipping to you - not us.  Typically they range from $25-$35 USD basic charge and then it goes up a little per KG shipped.
2. China Post: Slow, takes sometimes 7-14 weeks to most of the Americas and European countries.  We can still give you a tracking number with this option, but it's sometimes a bit odd in its response once the order is handed off  to the domestic Chinese postal services.
3. Bulk-Ship: We may have an order heading out to a distributer, in which case, we will contact you if your order could be packaged along with others.  This is the least expensive method, but it's a bit unpredictable.  If we can fit you in (no pun intended), we will contact you and ask your permission, and if you agree, we will promptly refund the difference in shipping costs back to you.
   

Calculating your shipping rate

Because there are so many variables in generating a basic shipping quote, we recommend that you place a mock order to get the most accurate pricing estimate. You need not make any purchase to do so.

You can generate your own price quote by adding the items you are considering for purchase to your shopping cart. If this is your first time using the our system checkout, you may be asked to create a account, add a shipping and billing address and enter basic payment information (in order to proceed on to the page with the shipping estimates. Rest assured that you will not be charged unless you proceed all the way through to the completion of your order and completion of the Order Confirmation page).

Once you have entered the requested information needed to provide the estimate, the various available shipping options and relative pricing will be displayed. This page will also reflect an overall price for the order, including product, tax (if applicable) and shipping**.

**Please note that both product & shipping prices are subject to change. Quotes generated using the method noted above are only valid for the browser session during which they are generated. Prices displayed during previous sessions will not be honored.

Also, and we can't stress this enough:  Our cart does not reflect customs duties for internationally bound packages. You will most likely need to pay customs duties when the goods arrive at the local customs. For more information on import taxes, please contact your local customs office.  We ship using the codes for "Rubber and latex costumes for use in the fashion industry", however, some countries do not recognize this level of detail.  If so, generic latex clothing may be more applicable.  As always, your customs offices will be much more versed in this than we will ever be.

If you have a question about shipping please feel free to contact us.

DRY
By default we ship our products with dry powder inside, it gives a dull (not shiny) appearance, but is best for storage and shipping.. When you get your product typically you'd put more powder or some kind of dressing aid on and then, once you are wearing it, use some kind of external polish.  Opinions range wildely on what type of external polish to use.

If this is your first time to buy latex clothing we would recommend the default option of dry powder and experiment with various shine agents until you find what you like. If it turns out silicone is the one you prefer, then when you order additional pieces from us we can take care of that for you if you desire.

SILICONE OUTSIDE
In our opinion, Pure silicone makes an excellent polish. It lasts a long time and feels pleasant and not tacky to the touch. Food grade silicone is preferred, and spray silicone can be found at leather stores and most scuba diving shops. Spray cans leave a nasty cloud, so use with ventilation. Bottles of silicone liquid can be gotten from adult stores or on the internet.

Some of our customers would prefer us to do the polish for them, and some products they want them polished inside and out. This is quite a labor intensive process but for some - shiny out of the box - is the most important.

SILICONE INSIDE AND OUT
This option combines the above outside polish with the application of a dressing aid inside.   This is a good way to get the outfit almost wearable ready as it comes out of the box -- with the caviet that it can't be left that way for long and will need to be cleaned and cared for quickly after wear.  These dressing aids break down over time so its important to not leave them in there for weeks or months(!)     See our latex care guide for more information.

CHLORINATION
With the final option, chlorination, the latex is put through a chemical bath which is basically a mix of chlorine and ammonia .. the effect changes the surface of the latex by closing the pores and making it slick, and a little brittle. We do not generally recommend this, for normal use as its still experimental, and hard to repair; in fact we don't waranty it the same,  but enough people ask for it we've added it as a regular option for now.